Effective Date: January 1, 2025
At Freedom Powerwash, we treat every home like it’s our own - and that means standing behind our work long after the job is done. This Warranty Page explains the protection you receive with each service and the simple steps that help your home stay cleaner, longer. Our goal is to give you clear expectations, honest communication, and peace of mind from the start.
If you ever have questions about your coverage, reach out anytime at [email protected] or (845) 812-3222.
We believe quality work should last. Our soft-wash process treats organic growth using cleaning methods selected for each surface. We stand behind our work with 12-month siding coverage and roof coverage of 24 months for non-shaded roofs or 12 months for shaded roofs.
When we say “If the green comes back, so do we,” we mean it.
Your home deserves results that last. Every full house wash includes our 12-Month Freedom From Green Guarantee. If algae or mildew returns on treated siding within 12 months, we come back and retreat those areas at no cost.
We also point out conditions like heavy shade or thick tree cover that can hold moisture longer than normal - because more sunlight equals longer-lasting results.
Covers algae and mildew regrowth
Applies to treated siding only
One free retreat within 12 months
Shade and tree cover may speed up regrowth
Many homes naturally develop oxidation over the years - a chalky or faded look caused by the sun. Soft washing removes dirt, but it can reveal oxidation more clearly because the surface is now clean.
Pre-existing oxidation is common on older siding and may become more noticeable after cleaning. We point out visible oxidation when identified so you know what to expect.
Soft washing restores cleanliness and curb appeal, but it can’t reverse sun aging or color fading - and we want you to feel informed, not surprised.
Every roof cleaning includes our Freedom From Green Roof Guarantee, covering algae-related black streaks, moss, and lichen regrowth on treated roof areas. Coverage lasts 24 months for non-shaded roofs and 12 months for shaded roofs. If covered growth returns within the applicable period, we provide one free retreat of the affected areas, subject to the warranty’s terms and conditions.
Covers algae-related black streaks, moss, and lichen regrowth
Applies to treated roof areas only
24-month coverage for non-shaded roofs
12-month coverage for shaded roofs
One free retreat within the applicable coverage period
Every roof tells its own story. Sun exposure, age, repairs, and ventilation all impact how shingles weather. After cleaning, it’s normal to see lighter or darker areas where the roof has aged unevenly over time.
Pre-existing weathering and repairs can leave color differences that remain visible after cleaning. Color variation alone does not establish that cleaning caused damage. Soft washing removes the growth - but it can’t change the natural wear patterns of older shingles.
Our job is to bring out the roof’s true condition safely, and we’re always upfront about what to expect.
Coverage applies to the following regrowth on surfaces treated during the original service:
This includes:
House washing: Algae and mildew regrowth on treated siding for 12 months.
Roof cleaning: Algae-related black streaks, moss, and lichen regrowth on treated roof areas for 24 months on non-shaded roofs or 12 months on shaded roofs.
Each guarantee includes one free retreat of covered affected areas within the applicable period. These guarantees do not extend to other cleaning services or surfaces.
Some stains, surface conditions, and sources of damage fall outside these guarantees. The following items are not covered:
This includes:
Oxidation or UV fading on siding
Rust, sap, paint, or chemical stains
Hard water or mineral deposits
Storm damage or falling debris
Landscaping touching siding
Chimney runoff or frost-related stains
Surfaces we did not clean
Heavy moss or lichen too advanced for full removal
Our goal is always to be honest about what can and cannot be reversed.
We want your home to stay clean as long as possible. The steps below help your results last and keep your warranty active:
Trim bushes and branches touching the house
Reduce heavy tree cover when possible
Keep gutters clear and flowing
Avoid DIY chemicals on cleaned surfaces
Do not paint or sand treated areas
Contact us promptly if you see growth returning
These simple steps help your home stay cleaner for longer.
If you notice covered growth returning within your applicable warranty period, contact us so we can review the issue and arrange a retreat for eligible affected areas. To help us respond quickly, please provide:
Your name and address
Your original service date
A short description of the issue
A photo if you have one
We’ll take it from there.
Coverage applies only to the surfaces and types of regrowth described in Sections 2, 4, and 6. Coverage begins on the original service date and includes one free retreat of covered affected areas within the applicable period.
Shade and tree cover do not exclude a roof from coverage. Non-shaded roofs receive 24 months of coverage, and shaded roofs receive 12 months.
Coverage does not include new issues caused by leaks, irrigation spray, drainage problems, or landscaping touching treated surfaces.
Existing moss or lichen that remains after the initial service is separate from new regrowth. Additional treatment for remaining buildup may carry a charge, which will be discussed before work proceeds.
This does not change our responsibility to correct missed work within the original agreed scope.
A warranty retreat does not restart or extend the original coverage period.
Our Soft-Wash system treats organic growth at the source, helping surfaces stay cleaner longer. That’s why we confidently offer 12-month siding coverage and up to 24-month roof coverage.
We want every customer to feel taken care of, not left wondering what happens later. These warranties are part of our commitment to honest service, long-lasting results, and a home you can feel proud of year-round.